SaaS Backup
Your cloud applications need a recovery path too.
Protect business data created across the SaaS applications your organization depends on, with managed backup and recovery designed around your environment.
Specific applications, activities, and responsibilities are defined by the agreed service scope.
- Application Business data in cloud apps
- Protected Copy Separate recovery layer
- Retention Managed backup schedule
- Restore Return data to business use
Illustrative sample — a conceptual path, not a live system status.
The SaaS data question
Your SaaS provider runs the platform. Your business still depends on the data.
Cloud applications make infrastructure easier to consume, but the data created inside those applications remains critical to day-to-day operations.
Accidental deletion, unwanted changes, retention requirements, compromised accounts, or other disruptions can affect business data even when the underlying SaaS platform remains available.
SaaS backup adds a separate recovery layer for the data your business depends on.
What we protect
Protection across the SaaS applications that matter to your business.
Supported applications depend on the agreed service scope. Depending on that scope, SaaS backup may cover data from platforms such as the examples below.
- Microsoft 365
- Microsoft Entra ID
- Google Workspace
- Salesforce
- Microsoft Dynamics 365
- Microsoft Power BI
- Microsoft Azure DevOps
- Jira Cloud
- Confluence Cloud
- Zendesk
These are example categories for discussion. Exact platform coverage is confirmed only in the agreed ExcelyTech service scope.
Microsoft 365 in context
Protect more than the mailbox.
Microsoft 365 data can span multiple services and workloads. Depending on the agreed scope, protection can include:
- Exchange Online
- SharePoint
- OneDrive
- Teams and Groups
- Public Folders
Identity can also be part of the recovery conversation, including relevant Microsoft Entra ID users, groups, roles, and configuration—only to the extent defined by the agreed service scope.
How it works
Backup is only useful when the recovery path is understood.
- 01Application
- 02Protected Copy
- 03Retention
- 04Restore
-
01
Connect
Identify the SaaS applications and data that fall within the agreed service scope.
-
02
Protect
Establish recurring backup protection for the selected SaaS data.
-
03
Recover
Use available recovery points to restore the data required by the business.
Managed service
SaaS backup without adding another daily task to your IT team.
ExcelyTech manages the backup service around the agreed scope, helping organizations establish protection, review backup activity, and maintain a clear recovery path.
Activities depend on the agreed service scope.
- 01Backup configuration
- 02Protection monitoring
- 03Backup status review
- 04Recovery-point review
- 05Restore assistance
- 06Service reporting
- 07Ongoing service management
Recovery
When data needs to come back, the backup needs to be usable.
Recovery is considered as part of the service—not as an afterthought.
The recovery approach can address scenarios such as:
- Deleted SaaS data
- Accidental changes
- Lost or modified business records
- User or account-related data loss
- Recovery of historical data within the available retention period
The objective is simple: know what is protected and understand how it can be recovered.
Trust through clarity
Clear about what is protected. Clear about how recovery is approached.
ExcelyTech owns the customer-facing SaaS backup service. Supporting technology sits beneath the service; it does not define the ExcelyTech brand or replace a clear conversation about scope.
Coverage, retention, restore options, and responsibilities are confirmed in the agreed service scope—not implied by platform names or marketing claims.
Start with a conversation
Keep your SaaS data within your recovery plan.
Let's review the SaaS applications your business depends on and discuss how backup and recovery can fit into your existing environment.
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